1. Plans and prices
| Plan | Price (CAD, monthly) | Intended for |
|---|---|---|
| Basic | $19.99 | A solo business |
| Professional | $49.99 | A small team of up to 10 |
| Pro | $99.99 | Larger teams and heavier AI use |
Prices exclude applicable taxes (GST/HST and any provincial sales tax), which are calculated at checkout based on your billing address. We may change prices with at least 30 days' notice; a change applies from your next billing period, and you may cancel before it takes effect.
2. Free trial
- 10 days, granted once per person and once per email address.
- No payment method is required to start it and no charge is made when it ends.
- The trial does not auto-renew and does not convert automatically into a paid plan.
- Trial allowances are totals for the whole trial: 50 AI assistant messages, 2 blueprint takeoffs, 5 photo estimates, 1 video walkthrough estimate, 1 GB storage.
- When the trial ends, metered features pause and your data is preserved.
3. Renewal and payment
Paid subscriptions renew automatically each month on the anniversary of your first payment until cancelled. Payments are processed by Stripe; we never store your card number. You authorise us, through Stripe, to charge the payment method on file for each renewal, applicable taxes and any credit packs you purchase.
4. Upgrades, downgrades and proration
- Upgrades take effect immediately; Stripe prorates the difference for the remainder of the period and higher allowances apply at once.
- Downgrades take effect at the end of the current billing period; no partial refund is issued for the period already paid.
- Monthly usage counters are not reset by a plan change — the caps change, not the counters.
- You can change plans and payment methods yourself in the billing portal.
5. Usage allowances and credit packs
Each plan includes monthly allowances for AI assistant messages, blueprint takeoffs, photo estimates, video walkthrough estimates and storage. At 80% of an allowance we display a warning; at 100% that feature pauses. You may upgrade or buy a credit pack to continue. Credits are consumed only after the monthly allowance is used, do not expire while the account is active, are non-refundable once used, and have no cash value.
6. Failed payments and dunning
If a payment fails, Stripe retries over several days and we notify you by email. If payment is not received, the subscription lapses and metered features pause; your data is retained for 30 days after lapse. Repeated chargebacks may result in termination.
7. Purchases through Apple or Google
If you subscribe through the Apple App Store or Google Play, that store bills you, manages renewal, and applies its own refund policy. Cancel through your Apple ID subscription settings or Google Play subscriptions page — cancelling in our app does not cancel a store subscription, and we cannot refund a store purchase directly.
8. Invoices and records
Receipts and invoices for your subscription are available in the billing portal and by email. For a billing question, contact billing@codexgiga.app within 60 days of the charge.
Contact us
Questions about this document can be sent to our billing team at billing@codexgiga.app. We answer written enquiries within 30 days.
- Operator: Codex Giga Technologies (operating entity — confirm registered name)
- Address: Registered business address, Ontario, Canada (to be confirmed)
- General support: support@codexgiga.app
- Privacy and access requests: privacy@codexgiga.app (attention: Privacy Officer)
- Billing: billing@codexgiga.app