1. Agreement
These Terms of Service (the "Terms") form a binding agreement between you (and, where you sign up on behalf of a business, that business) and Codex Giga Technologies (operating entity — confirm registered name) ("we", "us"), the operator of Codex Giga AI Business Platform (the "Service"). By creating an account, ticking the acceptance box, or using the Service you accept these Terms, the Privacy Policy, the Acceptable Use Policy, the Subscription & Billing Policy, the Refund & Cancellation Policy, the AI Disclaimer, the Cookie Policy and the Copyright & IP Policy, each of which is incorporated by reference.
If you do not agree, do not create an account. If you accept on behalf of an organisation, you confirm you are authorised to bind it.
2. Eligibility
- You must be at least 18 years old and able to form a binding contract.
- The Service is intended for business and professional use, not for consumers managing personal affairs.
- You must not be barred from using the Service under the laws of Canada or your own jurisdiction, and must not be on an applicable sanctions list.
- One person may not create multiple accounts to obtain additional free trials, credits or allowances.
3. Accounts and workspaces
An account belongs to the individual who registers it. A workspace belongs to the business that owns it, and its owner controls team members, roles and data. You are responsible for keeping credentials confidential and for all activity under your account.
- Provide accurate registration information and keep it current.
- Tell us promptly at support@codexgiga.app if you suspect unauthorised access.
- Workspace owners are responsible for the conduct of members they invite and for removing members who leave.
- We may suspend an account where there is credible evidence of fraud, abuse, chargeback activity or a security risk.
4. One-time 10-day free trial
New accounts may receive a single free trial of 10 days. The trial is granted once per person and once per email address; creating a second workspace, a second account or re-registering does not grant another trial.
- The trial includes reduced allowances: 50 AI assistant messages, 2 blueprint takeoffs, 5 photo estimates, 1 video walkthrough estimate and 1 GB of file storage for the whole trial period (these totals do not reset monthly).
- The trial does not auto-renew and does not automatically convert into a paid subscription. No payment method is charged when the trial ends.
- When the trial ends, metered features pause. Your data is retained and becomes fully available again when you subscribe.
- We may modify or withdraw trial availability for future sign-ups at any time; a trial already in progress is not shortened by such a change.
5. Subscriptions, billing and taxes
Paid plans are billed monthly in Canadian dollars through Stripe. Prices are Basic CAD $19.99, Professional CAD $49.99 and Pro CAD $99.99 per month, exclusive of applicable taxes. Full detail is set out in the Subscription & Billing Policy and the Refund & Cancellation Policy.
Where you purchase through the Apple App Store or Google Play, that store's payment terms, billing cycle and refund process apply to that purchase instead of our own, and cancellation is managed in your store account.
6. Usage allowances and fair use
Each plan carries monthly allowances for AI assistant messages, blueprint takeoffs, photo estimates, video walkthrough estimates and storage. Allowances are enforced before an AI request runs. At 80% of an allowance we warn you; at 100% that feature pauses until the next monthly period, an upgrade, or the purchase of a credit pack. Pausing one feature does not affect the rest of the Service.
7. Your content and licence to us
You retain all right, title and interest in the data, documents, photographs, blueprints, videos and other material you upload or generate ('Customer Content'). You grant us a limited, worldwide, non-exclusive licence to host, store, transmit, process and display Customer Content solely to provide, secure, support and improve the Service for you, and to comply with law.
You represent that you have the rights and, where required, the consents necessary to upload Customer Content — including personal information about your own clients and any site photographs or drawings owned by third parties.
8. Your responsibilities
- Use the Service lawfully and in accordance with the Acceptable Use Policy.
- Act as the controller of your clients' personal information: obtain the consents you need, answer their access requests, and honour their withdrawal of consent.
- Review every AI output before relying on it, sending it to a client, or basing a price, contract or safety decision on it.
- Keep your own copies of records you are legally required to retain, including tax and invoicing records.
- Ensure the invoices, quotes, contracts and tax rates you produce with the Service comply with the law that applies to your business.
9. AI features
The Service includes AI-assisted estimating, takeoffs, drafting and analysis. AI output is a starting point produced by statistical models, is not professional advice, and may be inaccurate. The AI Disclaimer governs your use of these features.
10. Third-party services
The Service depends on third parties including Stripe (payments), our cloud hosting and database provider, and AI model providers. Their handling of data is described in the Privacy Policy. We are not responsible for third-party services you separately connect or for the terms you agree with them.
11. Intellectual property
The Service, including its software, design system, templates, documentation and the Codex Giga AI Business Platform name and marks, is owned by Codex Giga Technologies (operating entity — confirm registered name) and protected by Canadian and international law. We grant you a limited, revocable, non-transferable, non-sublicensable licence to use the Service during your subscription. Details and takedown procedure are in the Copyright & IP Policy.
12. Suspension and termination
- You may cancel at any time; access continues to the end of the paid period.
- We may suspend or terminate access for non-payment, breach of these Terms or the Acceptable Use Policy, unlawful activity, or a threat to the security of the Service or other customers.
- Where practical and lawful we give notice and an opportunity to cure before terminating.
- After termination we retain your workspace data for 30 days so you can export it, then delete or irreversibly anonymise it, except where law requires longer retention.
13. Warranties and disclaimer
We provide the Service with reasonable skill and care. Except as expressly stated and to the fullest extent permitted by law, the Service is provided 'as is' and 'as available' without warranties of any kind, including merchantability, fitness for a particular purpose, non-infringement, or that operation will be uninterrupted or error-free. Nothing in these Terms excludes rights that cannot lawfully be excluded, including under Ontario's Consumer Protection Act, 2002 where it applies to you.
14. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for lost profits, lost revenue, lost business opportunity, or loss or corruption of data, however caused.
Our total aggregate liability arising out of or relating to the Service in any 12-month period is limited to the greater of (a) the fees you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) CAD $100.
These limits do not apply to liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited by law.
15. Indemnity
You will indemnify and hold us harmless from third-party claims arising out of your Customer Content, your use of the Service in breach of these Terms or the Acceptable Use Policy, or your failure to obtain the consents required for personal information you upload.
16. Changes to the Service and these Terms
We may change the Service and these Terms. For material changes we give at least 30 days' notice by email or in-app notice before they take effect, and the change applies from the start of your next billing period. Continued use after that date is acceptance; if you do not accept, cancel before the effective date.
17. Governing law and disputes
These Terms are governed by the laws of the Province of Ontario, Canada and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the courts of Ontario, subject to any non-waivable right you have to bring a claim in your place of residence or before a consumer tribunal.
Before commencing proceedings, the parties will attempt in good faith to resolve the dispute through direct discussion for 30 days after written notice.
18. General
- Entire agreement: these Terms and the incorporated policies are the whole agreement between us on this subject.
- Severability: if a provision is unenforceable, the rest remains in force.
- Assignment: you may not assign without our consent; we may assign as part of a reorganisation or sale of the business.
- No waiver: failure to enforce a provision is not a waiver of it.
- Language: the parties have requested that these Terms be drawn up in English. Les parties ont exigé que la présente entente soit rédigée en anglais.
Contact us
Questions about this document can be sent to our legal contact at legal@codexgiga.app. We answer written enquiries within 30 days.
- Operator: Codex Giga Technologies (operating entity — confirm registered name)
- Address: Registered business address, Ontario, Canada (to be confirmed)
- General support: support@codexgiga.app
- Privacy and access requests: privacy@codexgiga.app (attention: Privacy Officer)
- Billing: billing@codexgiga.app